Privacy policy

Designer Bags Direct is compliant with the General Data Protection Regulation (GDPR) (EU) 2016/679.

This means we are transparent about how we track, collect, and use your personal data. You have the right to know exactly what information we collect and how we use it.

Information We Collect

We may collect the following data:

  • Your full name

  • Your email address

  • Your shipping address

  • Your phone number

  • Technical data (browser, device type, etc.)

  • Behavioral data (how you navigate and interact with our website)

Why We Collect Your Data

We collect your contact and order information to:

  • Process your orders accurately

  • Ensure timely delivery of your products

  • Send order updates and notifications

  • Offer customer support

  • Improve your shopping experience

  • Display a mobile-friendly version of our site when necessary

Third-Party Services

We work with carefully selected third-party providers who assist in fulfilling our services. These may include:

  • Payment processors (e.g., to process your credit/debit card securely)

  • Shipping and fulfillment partners (e.g., to deliver your orders)

  • Email marketing platforms (e.g., to send promotions or order updates, if subscribed)

We only share the minimum required data needed for them to perform their duties. They are not authorized to use your information for any other purpose.

Your Consent

By using our website, you consent to the collection and use of your personal data as described in this policy.

If you do not agree with this policy, we kindly ask you to exit the website.

Your Rights

At any time, you may:

  • Request a copy of your personal data

  • Ask us to delete your data from our systems

  • Withdraw your consent regarding the use of your data

To make any of these requests, please contact us via our Contact Page or email us directly at [email protected].

SMS Marketing & Notifications

If you opt-in to our SMS service, you agree to receive messages such as:

  • Order confirmations and updates

  • Abandoned cart reminders

  • Promotional messages and offers

  • Review and feedback requests

Your phone number will only be used for the purposes described above. Message frequency varies. Standard message and data rates may apply. You may unsubscribe at any time by replying STOP to any message, or by using the unsubscribe link provided.

We also use cookies to monitor cart activity for remarketing purposes.

We take data security seriously and are committed to protecting your personal information.

Thank you for trusting Designer Bags Direct.