Shipping policy
FREE SHIPPING
We’re proud to offer free shipping on all orders, delivering great value and premium service to our customers. Orders ship directly from our warehouses in China via FedEx, UPS, DHL, or our other shipping partners.
INTERNATIONAL SHIPPING
We ship to over 100 countries worldwide. If your location falls outside of our serviceable areas, we’ll contact you directly.
LOST OR MISSING PACKAGES
Designer Bags Direct is not responsible for orders lost due to incorrect shipping addresses entered during checkout. Please double-check your billing and shipping information before placing your order.
If an error was made on our part, we will replace the order at no cost to you.
ESTIMATED SHIPPING TIMES
| Region | Estimated Delivery Time |
|---|---|
| United States | 7–10 Business Days |
| Canada & Europe | 7–12 Business Days |
| Australia & New Zealand | 10–14 Business Days |
| Central & South America | 10–14 Business Days |
| Asia | 8–12 Business Days |
| Africa |
8–12 Business Days |
Max delivery time: 14 business days (excluding customs delays)
Processing time: 1–2 business days
TRACKING INFORMATION
You’ll receive tracking details once your order has shipped. In some cases of free shipping, tracking may not be immediately available.
NO TRACKING INFO YET?
For some carriers, tracking updates may take 1–5 business days. If it’s been more than 5 business days with no updates, please contact our support team for assistance.
MULTIPLE PACKAGES
To ensure timely delivery, some items in the same order may be shipped separately, depending on warehouse availability—even if you selected combined shipping.
If you have any other questions or concerns, don’t hesitate to contact us. We’re here to help!